Privacy Policy

Privacy Policy for Jiamedia.com:

Last Updated: [Date]

1. Introduction

Jiamedia.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, jiamedia.com, and use our services. By accessing or using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Information: Contact details (e.g., name, email address, phone number, and mailing address), account information (e.g., username, password), and payment information.
• Usage Data: IP address, browser type, pages visited, time spent, and actions on our website, as well as device type and operating system.
• Cookies and Tracking Technologies: We use cookies, tracking pixels, and analytics tools. See our Cookie Policy for more details.

3. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To process transactions, create accounts, and provide requested services.
• Customer Support: To assist with inquiries, troubleshoot, and improve service quality.
• Security and Fraud Prevention: To monitor and secure our platform against unauthorized access and fraud.
• Marketing and Communications: To send promotional content and relevant offers. You may opt out at any time.
• Legal Compliance: To comply with legal requirements and enforce our Terms of Service.

4. How We Share Your Information

We may share your information under the following circumstances:

• With Service Providers: We work with third-party providers for payment processing, customer support, analytics, and marketing services. These providers are bound by confidentiality agreements.
• For Legal and Regulatory Reasons: We may disclose information if required by law or in response to valid requests by public authorities.
• In Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when you provide explicit consent.

5. Cookie Policy

Our website uses cookies and similar technologies to enhance user experience and track usage. We use the following types of cookies:

• Essential Cookies: Necessary for site functionality and security.
• Performance Cookies: Track how you interact with our site to improve performance.
• Advertising Cookies: Used to deliver targeted advertisements based on your browsing behavior.

You can manage cookies through your browser settings. For detailed information, see our Cookie Policy.

6. Behavioral Advertising

We partner with third-party ad networks to display advertising on our website or to manage our advertising on other sites. Our ad partners may use cookies to collect information about your activities on this site and other sites to provide you with targeted advertising.

7. Profiling and Automated Decision-Making

We may use profiling and automated decision-making tools to personalize our services and marketing content based on your preferences and usage data. You can opt out of profiling and automated decision-making by contacting us at [support@jiamedia.com].

8. Data Breach Notification

In the event of a data breach, we will notify affected users within 72 hours where required by law, providing information on the breach and any steps you should take.

9. Data Minimization and Purpose Limitation

We collect only the minimum amount of data necessary to fulfill the purposes outlined in this policy. We do not use your data for purposes other than those explicitly stated in this policy.

10. Additional Data Processing

We may use your data for data analysis, machine learning, and aggregating data for non-personal statistical insights to improve our services. All such data is anonymized and cannot be used to identify you personally.

11. User Rights by Region

Depending on your location, you may have specific rights under data protection laws such as the GDPR and CCPA:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate information.
• Right to Erasure: Request deletion of your data.
• Right to Restrict Processing: Ask us to suspend data processing.
• Right to Data Portability: Request your data in a machine-readable format.
• Right to Object: Object to processing your data for marketing or other purposes.
• Do Not Sell My Personal Information (for California residents): You may opt out of the sale of your personal information.

To exercise these rights, please contact us at support@jiamedia.com.

12. Supervisory Authority

If you are in the EU, you may lodge a complaint with a supervisory authority, such as the Information Commissioner’s Office (ICO) in the UK, if you believe your privacy rights have been violated.

13. Changes in Ownership

In the event of a merger, acquisition, or sale, your information may be transferred to the new ownership. You will be notified of any such changes and have the option to delete your data before transfer, if applicable.

14. Legal Bases for Processing Data

We process data under various legal bases depending on your jurisdiction, including consent, contractual necessity, compliance with legal obligations, and legitimate interests. You may withdraw consent where required by contacting us.

15. International Data Transfers

We may transfer your data to servers located outside your country. We ensure adequate safeguards are in place to protect your data in compliance with applicable data protection laws.

16. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your data.

17. Security of Your Information

We employ industry-standard security measures, including encryption and access controls, to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

18. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect information from children. If we become aware of any data collected from children, we will promptly delete it.

19. Your Choices

You have the following choices regarding your data:

• Cookies: Adjust cookie settings through your browser.
• Email Marketing: Unsubscribe from promotional emails via the link in each email.
• Account Deletion: Request account deletion by contacting support.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. When we make significant changes, we will notify you by email or by posting a notice on our website. Your continued use of our services constitutes acceptance of the updated policy.

21. Contact Us

If you have any questions about this Privacy Policy, your data, or our data protection practices, please contact us:

Email: support@jiamedia.com

Phone: +234-8064-153866

Mailing Address: 25 Miss Elems Street Fegge Onitsha